FAQs related to Privacy

Most Popular Questions

Who can view information in the Vermont Health Information Exchange?

Health care providers can view the medical records of their patients. These providers may…

Health care providers can view the medical records of their patients. These providers may include:

  • medical doctors
  • medical staff
  • pharmacists
  • care managers
  • dentists
  • mental health providers
  • home health care nurses
  • physical therapists
  • other health care professionals covered under HIPAA.  

A smaller selection of non-medical information is available to authorized administrative staff in health care organizations. This includes information like name, date of birth, and address.

Access / Privacy

VITL, the organization that operates the Vermont Health Information Exchange, uses three core strategies to ensure that individual medical records in the Information Exchange are only accessed by health care professionals for purposes of providing care.

  1. VITL has a training program for participating health care organizations, detailing appropriate use of the Vermont Health Information Exchange.
  2. VITL ensures that there are warnings and notifications in place to remind users about appropriate use. 
  3. VITL has established an auditing program to identify potential misuse of the system. This includes routine audits of user activity in the Vermont Health Information Exchange. Each and every emergency record access request is audited.

No, a person can either choose to participate and give all of their current and future health care providers permission to access their health record in the Vermont Health Information Exchange, or choose to opt-out and stop any health care provider from accessing their health record in the Vermont Health Information Exchange, except in the case of a medical emergency.