FAQs related to Concern or Complaint

How Do I?

Where do I go if I have a concern or complaint about the Vermont Health Information Exchange?

There are several options for asking questions and raising concerns about the Vermont Health…

There are several options for asking questions and raising concerns about the Vermont Health Information Exchange:

  • Call the Vermont Health Information Exchange Consent Hotline at 888-980-1243.
  • Call VITL at 888-980-1243 and request to speak with the Director of Client Services. 
  • Call the Office of The Health Care Advocate 1-800-917-7787 – the Office of the Health Care Advocate is a free resource to help Vermonters solve problems related to health care and is independent of the Vermont Health Information Exchange.